Slack + AI

Route Customer Feedback
to the Right Teams

Connect Slack, let AI analyze every customer message, auto-categorize by type and urgency, and instantly route feedback to the right channel — no manual triage needed.

Get Access — $11/mo

Cancel anytime. Instant Slack setup.

AI CategorizationReal-time RoutingUrgency DetectionAnalytics DashboardOAuth Setup

Pro Plan

$11

per month

  • ✓Unlimited Slack workspaces
  • ✓AI feedback categorization
  • ✓Auto-routing to team channels
  • ✓Urgency & sentiment scoring
  • ✓Analytics & routing dashboard
  • ✓Webhook real-time processing
  • ✓Email support
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FAQ

How does the Slack integration work?

Connect your Slack workspace via OAuth in minutes. The app listens to designated channels via webhooks, analyzes each message with AI, and routes it to the correct team channel automatically.

What types of feedback can it categorize?

Bug reports, feature requests, billing issues, general praise, and urgent complaints — each routed to the right team like engineering, product, or support.

Can I customize routing rules?

Yes. The dashboard lets you map feedback categories to specific Slack channels, set urgency thresholds, and adjust AI routing logic to fit your team's workflow.